This is a good topic. It is important to have balance in your life. So a vacation here or there is good for Agents, too. A few days can be handled with all the technology available. An Agent as a back up plan is a good goal for more than that! Incentives for closed transactions is the best bet!
Do You Tell Your Clients When You Are Going on Vacation?
It is that time of year when more and more agents plan trips and will be away from their businesses. Or will they?
With connectivity being as integrated as it is, many agents can conduct business through the internet, phones, texts and even get contracts and listings signed through e-signature systems. With that being the case, is it really necessary that the client know where the agent is especially if the agent will still be tending to business?
I tend to think that they only need to know if I am unable to handle something with the transaction because I can't physically do it myself. In that case I would have an agreement in place with an associate to act in my stead in showing properties, getting signs up, meeting with the client or anything else that needs a hands-on agent to get it done. I would make an introduction and make the client fully aware of my vacation plan before I left and whether or not I would be available for a phone or email consult while away.
If I am only gone for a few days or can handle business as if in town then I do not notify my client. Some of my buyer clients that are in hot pursuit may need an in town agent so I would make arrangements before I leave town for someone to be available.
Having that backup person is the key so if something comes up at the last minute I am covered. For long trips when I am totally out of pocket, then most certainly the clients need to know and be comfortable with the plan.
Do You Tell Your Clients When You are Going on Vacation?
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"The Real Debbie Reynolds" at DebbieReynolds.net
Prudential PenFed Realty, 2503 Wilma Rudolph Blvd., Clarksville, TN 37040
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