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LISTING AGENTS: Here's Why I am Not Calling Your Broker

It is really important to allow Buyers to see your home. The timing is not always perfect and the home may not always be in the exact preferred showing condition, but they may not be back!

My husband and I have been looking for a new house.  And I recently wrote about the frustration of not being able to reach listing agents in order to schedule showings (Sellers: I Tried But Your Agent Didn't Want Me To See Your House).

one unique bottleA few commenters offered the advice that it was perfectly acceptable to call the listing agents' respective brokers if they remained unresponsive.  It was pointed out that as the principal - since I am, after all, the client - it was also fine to contact the seller directly and explain the listing agent had been nonresponsive.

Excellent advice, all, and advice I would follow if I were trying hard to get into a house my client really, really, really wanted to see - although I have to tell you, my experience has been that when I have had repeated difficulty scheduling showings, the client more often than not says, "eh, skip it.  If it's this hard to see the house, imagine how hard it will be to deal with them."

Now, if a house is highly intriquing or unique, I may work a little harder to see it.

In this case, though, I'm not doing it.  And here is why.

door with many locksWe have a long list of houses that meet our criteria.  A very long list.  And looking at too many houses can be tiring and confusing - yes, even for a trained professional

So, we are looking for ways to reduce the number of houses we plan to see. 

Considering there are many houses in the price range and area where we are looking, I'm not interested in going out of my way simply to get in the door of a listing where I cannot get a response from the listing agent.  There are plenty more houses where those came from.  And, as my clients have sometimes pointed out, I can only imagine the negotiation when I had to strong-arm the agent to get in the door.

So, off the list those houses come.  I may make a few phone calls and send a few emails, but beyond that, eh, not so much...I'll leave it to the listing agents to continue to make excuses to their clients as to why their homes are not being shown.

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Comment balloon 3 commentsCheryl Ritchie • September 25 2010 08:55AM

Comments

I completely agree, as do most of my Buyers.  If I keep calling and not getting a response, your listing will not be shown.  NEXT!

Posted by Trish Sarfert, Serving military & civilian relocations! (Gulf Coast Home Experts) about 9 years ago

These agents do such a disservice to their clients when they do not return calls or respond to inquiries about their house.  If buyers can't see the house - the house won't sell. 

Posted by Rita Gibbons, The Gibbons Group (MacDoc Realty LLC) about 9 years ago

I run in to these type of agents all the time and it is a disservice to the sellers.  The sad part is that the sellers are probably not even aware of this lack of service being provided by their agent.  Buyers will walk away and move on to the next one without even blinking.  The hardest part is knowing the high level of service that you would have given this seller if you were the listing agent.

Posted by Brenda Busch (Morris Real Estate) about 9 years ago

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