Ditto below. I have used the same Attorney to settle going on three decades. I also used the same home inspector for about a decade. When he left the business, I joined forces with Amerispec who has a great reputation in this market area. Ditto for Lender, too. I use vendors VERY long stretches of time. Golden Results start with loyalty. The loyalty comes back tenfold.
I just read the post about buyers who have no loyalty by Kathy Stoltman, and while agree with her point that it's hard to spend a lot of time with some buyers because you know they will dump you in a heartbeat, I think that a lot of realtors have the same bad habits.
My office has been growing at a rapid pace, and the owner has added a mortgage company and title company, both located in our building. I personally think all of the people they have are very professional, and I would expect them to do a great job if I gave them the opportunity but.
- I've used the same mortgage professional for many years, and he's always been able to close every deal on time, without any of the drama that I read about here on a regular basis.
- I have the same situation with my closing company, so all of my closings are on time with very little or no drama. Just the way I like it.
- My home inspector is Michael Thornton, and I've used him forever, so once again little drama, great results.
I have a high level of trust with all of these people, and I appreciate what they do to make me look good. Do you think I would be willing to use anybody else to represent me to a customer. No chance, it's not going to happen.
So back to my point, If you want loyalty from clients, you should provide a higher level of service than expected, and show a little loyalty yourself.